Wheelhouse is Hiring!

Please note, this position has been filled. Thank you!

Wheelhouse Detroit Bike Shop is seeking a qualified, motivated individual to join its team in 2013 as Shop Staff. This is a seasonal part-time job (approx. 20 hours/week) with varying shifts that will include nights, weekends and holidays. The job will run through October.

Wheelhouse Detroit’s mission is “Experience the Motor City on Two Wheels!” and all employees are asked to share in this goal. We aim to be a friendly and accessible bike shop experience for customers of all ages, genders, sexual orientations, races and ethnicities.  This can be a fast-paced environment that requires frequent customer interaction.

Tasks will include, but not be limited, to the following:

RETAIL
Successfully complete orientation and training period
Share product knowledge and enthusiasm for bikes with customers
Direct customers through entire sales process
Build and maintain relationships with customers
Complete a multitude of daily housekeeping and office tasks

RENTALS
Process customer bike rentals including payment and waivers
Provide customer with directions and destinations as required
Select and size customer bikes
Maintain working knowledge of reservations

TOURS
Maintain working knowledge of tours and reservations
Sign in tour customers that arrive for a scheduled tour
Assist tour staff with tour departure and arrival

SERVICE
Assist service staff with bike intake and pick-up
Maintain special order records

Additional hours are possible, including staffing off-site events (sponsored rides, promotional booths and bike-parking); distribution of promotional materials; and tour sweeping.

Candidate should be personable, punctual and self-motivated. This job is perfect for someone that is flexible, independent and enthusiastic. An edge would be given to a cyclist with knowledge of Detroit. Compensation will begin at $9 per hour. Hours per week will vary depending on the season.

Please submit a resume and three references to info@wheelhousedetroit.com for consideration of the position. No calls, please.

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